Frequently Asked Questions

Your guide to shopping with White Fox Boutique

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel's journey.

What is your return policy?

We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery timeframes vary depending on your location and the shipping method selected at checkout.

Can I make changes to my order after it has been placed?

As we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been confirmed.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options including Afterpay and Klarna.

How do I know what size to order?

Each product page features a specific size guide. If you are between sizes, we generally recommend sizing up for the best fit, or contacting our customer service team for advice.